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Video Doorbell Installation Guides
Table of Contents
Choose The Doorbell You Are Installing
| WIRELESS VIDEO DOORBELL | VIDEO DOORBELL |
VIDEO DOORBELL
Steps in this Guide
Connecting the Video Doorbell to a Network
Enrolling the Video Doorbell to Your Account
Pre-Installation Checklist
- Video Doorbell and included accessories
- Wire crimping tool
- Wi-Fi connection to broadband (Cable, DSL, or Fiber Optic) internet
- A computer, tablet, or smartphone with Wi-Fi is required if the router does not have the Wi-Fi Protected Setup (WPS) feature
- Verify the original doorbell rings the chime when you press it.
- Verify that your transformer meets the minimum voltage of 16 VAC and minimum power of 10 VA; specifications are often written directly on the transformer
- Doorbell wiring is minimum 20 gauge. Cat5e wiring is not supported.
- A compatible chime.
Install the Power Module
1. Verify that the electricity is turned off at the transformer before installing the power module. Locate your chime box and remove the cover.
2. Note the existing wire connections (e.g., the wires may be connected to the Front or Rear doorbell terminal); you will want to connect to the same doorbell terminal in the next step. Loosen the screws on the chime associated with the transformer and doorbell. Set the wires aside.
3. Take the power module and hook the curved white wires onto the screw terminals (it does not matter which white wire goes to the transformer terminal and which goes to the doorbell terminal). Tighten the screws.
4. Using a crimp tool and the wire connectors provided, connect the wires that were set aside to the straight gray wires of the power module.
5. Affix the power module to the side of the chime using the included adhesive. Replace the chime cover.
Note:The power module must be used in every installation regardless of the chime type. The power module is used to prevent the chime from buzzing or humming, and it helps ensure sufficient power is provided to the Alarm.com Video Doorbell.
Installing the Video Doorbell
1. Remove the existing doorbell from the wall and disconnect the wires. Secure the wires so that they can be connected in a later step. If possible, verify that the Alarm.com Video Doorbell will be out of direct sunlight in hotter climates.
2. At the installation location, an angled mounting bracket can be used to modify the field of view. Choose a mounting bracket type best suited for your installation setup. Installation scenarios corresponding to mounting bracket types A, B, and C are provided below to guide your decision.
3. Thread the existing wires through the mounting bracket. Install the mounting bracket to the wall using the included wall screws (and anchors, if needed for the mounting surface).
4. Thread the wire extenders through the backplate. Remove the wire caps.
5. Crimp the two wires coming through the backplate to the existing wires threaded through the mounting bracket.
6. Install the doorbell backplate to the mounting bracket using the included machine screws.
7. Attach the doorbell to the backplate by aligning and pushing together until it clicks into place and the connection is well sealed.
8. Turn the electricity back on. Check that the doorbell camera’s light is flashing white after the boot process is complete.
Note: If the LED is solid red after the boot-up process is complete, press and hold the main button until the light begins alternating green and red.
Connecting the Video Doorbell to a Network
AP Mode (Recommended)
1. The camera is in Access Point (AP) mode when the button LED is blinking white. If necessary, access AP mode by holding down the doorbell button for 35-40s and release when the LED turns to blinking white.
2. Using a Wi-Fi-capable device (e.g., smartphone or computer), find and connect to the camera’s network; the SSID should have the format ADC-VDB770 (XX:YY:ZZ) where XX:YY:ZZ is the last 6 characters of the MAC address, which is printed on the included reference card.
3. On the same device, open a web browser and enter http://vdb770install or 192.168.1.1 in the web address field. Follow the on-screen instructions to add the Video Doorbell to the Wi-Fi network. Verify the LED turns solid green, indicating the connection is complete.
WPS Mode
Note: Use WPS mode if you have easy access to the Wi-Fi router and the router has the WPS feature enabled. Note that some Internet Service Providers disable the WPS feature on customer routers. AP mode is the most reliable method for installing this device.
1. After the boot process is complete (the camera’s LED will be blinking white), hold down the doorbell button for 30-35s and release when the LED begins to blink blue.
2. Activate WPS Mode on the router. The router will begin to connect to the Wi-Fi network. Verify the LED turns to solid green, indicating the connection is complete.
Enrolling the Video Doorbell to Your Account
1. Add the device to the account by using the Alarm.com Mobile App, or by using a web browser and entering the following web address: www.alarm.com/addcamera.
2. Select the Video Doorbell from the video device list or enter in its MAC address to begin adding the device. The device’s MAC address is located on the included reference card.
3. Follow the on-screen instructions to finish adding the device.
LED Guide
|
Off |
Power off |
|
Solid Red |
No local or Internet connection |
|
Blinking Red |
Power on, camera booting |
|
Solid Green |
Connected to Alarm.com |
|
Blinking Green |
Local network connection |
|
Double-Blinking Blue |
Unable to ring indoor chime |
|
Solid Yellow |
Cool-Down mode is active |
|
Blinking Blue |
WPS mode (press and hold button for 30-35s) |
|
Blinking White |
Wi-Fi Access point mode (press and hold button for 35-40s) |
|
Blinking Yellow |
Camera power cycling (press and hold button for 40-45s) |
|
Alternating Red and Green |
Camera resetting to factory default (press and hold button for 45-50s) |
WIRELESS VIDEO DOORBELL
Steps in this Guide
Installing Your Wireless Video Doorbell
In The Box
- ADC-VDB780B Wireless Video Doorbell
- ADC-VDB780B mounting plate
- 10º tilt wedge
- Battery pack
- Charging cable
- Mounting screws (2)
- Mounting anchors (2)
- Wedge screws (4)
- Quick start guide
Pre-Installation Checklist
- Wireless Video Doorbell and included accessories
- Smart Chime
- Drill/Screwdriver
- Level
- Pencil
- Wi-Fi connection to broadband (Cable, DSL, or Fiber Optic) internet
- A computer, tablet, or smartphone with Wi-Fi
IMPORTANT: You must have a working Smart Chime in order to use the Wireless Video Doorbell. If you already have a working Smart Chime, you may skip this part of the installation.
Smart Chime Installation
Designed to work seamlessly with the Alarm.com platform, the ADC-W115C Smart Chime serves as a robust Wi-Fi extender and customizable wireless doorbell chime. Simply plug the Smart Chime into a wall outlet, pair with the existing router, add to an account, add a doorbell camera, and enjoy boosted network signals that provide instantaneous chime notifications.
1. Connect your Smart Chime to your home network
To ensure sufficient Wi-Fi signal, complete these steps with the chime in close proximity to your router
- AP Mode (Recommended)
-
- Plug the Smart Chime into a non-switched electrical outlet. Wait for the Power LED to change from blinking to solid.
- On an Internet-enabled device, connect to the Wi-Fi network “Chime Config (XX:XX:XX)” where XX:XX:XX is the last six characters of the Alarm.com Smart Chime’s MAC address. The MAC address and required Wi-Fi password are located on the back of the chime, on the packaging, or on the sticker that is included in the packaging. NOTE: Make sure to connect to the network named "Chime Config", not "Chime".
- On the same device, open a web browser and enter: http://connect. alarm.com or http://192.168.173.1/ in the URL field. Follow the on-screen instructions to add the Smart Chime to the Wi-Fi network. The Router LED will begin blinking when a connection is established and will remain illuminated when an internet connection is successfully established.
- WPS Mode
-
- Plug the Smart Chime into a non-switched electrical outlet. Wait for the Power LED to change from blinking to solid.
- Press and hold the WPS button for approximately five seconds or until the LED changes from blinking rapidly to blinking slowly.
- Activate WPS mode on your router. Consult your router’s user guide for more information. The Smart Chime will begin to connect to the Wi-Fi network. The Smart Chime’s Router LED will begin blinking when a connection is established and will become solid when an Internet connection is successfully established.
2. Connect the Smart Chime to your Alarm.com Account
- Log in to the Mobile App. You will need the username and password of the account to log in.
- Tap the navigation menu (3 horizontal lines)
- Tap + Add Device > Video Camera > ADC-W115C. (If you do not see the ADC-W115C option, please refer to the steps above for connecting your Smart Chime to your home network)
- Follow the on-screen instructions to finish adding the chime.
-
Installing Your Wireless Video Doorbell
1. Power On The Wireless Video Doorbell
1.1. Remove the Wireless Video Doorbell (VDB780B) from the packaging.
1.2. Separate the battery pack from the Wireless Video Doorbell body.
1.3. Activate the battery by plugging in the Micro USB charger to a wall outlet and connecting it to the battery.
1.4. Check the top of the battery pack for a blue protective film. If present, please remove the film and discard it.
1.5. Press the doorbell button on the front of the battery. If the button LED alternates between red and blue, the battery pack must be recharged prior to completing the installation.
1.6. If the button LED isn’t alternating blue and red, reconnect the battery pack to the Wireless Video Doorbell body.
1.7. After the button LED stops flashing red, press and release the doorbell button and ensure the LED lights up red.
2. Connect the Wireless Video Doorbell to the Smart Chime
Ensure the Wireless Video Doorbell (VDB780B) is less than 10 feet away from the Alarm.com Smart Chime (W115C).
2.1. Confirm that the Smart Chime has been installed and associated with an account.
2.2. To enable WPS mode, press and hold the Wireless Video Doorbell doorbell button firmly for greater than 30 seconds. The LED will begin flashing blue.
2.3. Press the WPS button located on the side of the Smart Chime to enable WPS mode. The WPS LED will begin flashing rapidly.
2.4. If the pairing is successful, the Smart Chime Devices LED will quickly blink 3 times, and the Wireless Video Doorbell LED will begin blinking red and then turn solid green.
3. Enroll the Wireless Video Doorbell to the Account
3.1. From your mobile device, open a web browser and visit www.alarm.com/addcamera.
3.2. Select the Wireless Video Doorbell from the video device list or enter in its MAC address to begin adding the device. The MAC address can be located on the device, on the box, or on the reference card.
3.3. Follow the on-screen instructions to finish adding the device.
4. Mount the Wireless Video Doorbell
4.1. Identify a location on the side of your doorframe to mount your Wireless Video Doorbell. We recommend a position approximately 4 feet above the ground for an optimal field of view.
4.2. Place the mount at your desired location.
4.3. Use a level to ensure the mount is parallel with the ground.
4.4 Use a pencil to mark the two holes of the mount.
Tip:If you have someone to help you with the setup, use the Mobile App or Customer Website to start a live stream. You can place the Wireless Video Doorbell over your planned mounting position to assess the field of view before you start drilling.
4.5. Drill
- Use a 1/4” drill bit to create appropriately sized holes for the supplied anchors at your marked locations.
- Insert the anchors.
4.6. Screw
- Place the mount over the two anchors.
- Use the supplied screws to secure the mount in place.
4.7. Attach the Wireless Video Doorbell to the Mount
- Align the prongs on the back of the Wireless Video Doorbell with the 4 rectangular slots in the mount.
- Push the Wireless Video Doorbell into the slots and slide down, until the device clicks into place.
- Slide the latch on the bottom of the mount to secure the Wireless Video Doorbell in place.
5. Confirm Battery Charge
5.1. If the battery was not fully charged as part of the Power on the Wireless Video Doorbell section, please remove the VDB780B and follow the instructions in the Charging the Battery section.
Charging the Battery
Charging Requirements
- A 5V/1.5A USB wall charger
- The supplied charging cable
Charging Steps
A fully depleted battery will take approximately 7 hours to charge.
- Unlatch the bottom of the mount.
- Remove the Wireless Video Doorbell from the mount.
- Separate the battery pack from the Wireless Video Doorbell body.
- Plug the supplied micro USB cable into the battery pack.
- Plug the USB end of the cable into a USB wall charger and insert the charger into an outlet.
- The charging LED, located on the top of the battery pack, will be solid orange while the device is charging. The charging LED will turn solid green when charging has completed.
LED Guide
Button Light Guide
Operational States
| Mode | Description | Button LED Color |
| Standby or Off | The camera is in standby mode (normal operation) or the battery is drained and requires charging |
Off |
| Local Connection | The camera has a local network connection |
Solid Green |
| No Local Connection | The camera does not have a local network connection |
Solid Red |
| Low Battery | The camera's battery is low and requires a recharge |
Alternating Red and Blue |
| Connecting to Network | The camera is powered on and connecting to a network |
Blinking Red |
| WPS Mode | The camera is in WPS mode. To enter this mode, press and hold the button for 30-45 seconds |
Blinking Blue |
| AP Mode | The camera is in AP pairing mode. To enter this mode, press and hold the button for 30-45 seconds |
Blinking White |
| Power Cycle | The camera is being power cycled. To enter this mode, press and hold the button for 46-60 seconds |
Blinking Yellow |
| Factory Reset | The camera is resetting to factory default settings. To enter this mode, press and hold the button for 61-75 seconds |
Alternating Red and Green |
| Firmware Upgrade | The camera's firmware is being updated |
Blinking Yellow Rapidly |
Charging States
| Mode | Description | Top LED Behavior | Button LED Behavior |
| Charging | The battery pack is plugged in and charging |
Solid Orange |
On Button Press Solid Green = >75% charged Solid Orange = 15%-75% charged Alternating Red and Blue = <15% charged |
| Fully Charged | The battery pack is fully charged |
Solid Green |
On Button Press Solid Green |
| Failure Charging | The battery pack stopped charging because the device was plugged in too long. Remove the charging cable and re-attempt charging after one hour. If you see the same behavior, please contact support. |
Alternating Orange and Green |
Alternating Red and White |
| Operational Temperature Range for Charging Exceeded | The battery pack's internal temperature is either too hot or too cold. Please charge the battery pack in a room temperature environment. |
Solid Green or Solid Orange |
Alternating Red and Yellow |