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Managing Your Central Station Contacts

You can manage your emergency contacts from the Alarm.com App

  1. Log into your Alarm.com App and click the menu icon in the upper left
  2. Click "Monitoring Settings"
  3. If you want to change the primary phone number, select "Location Phone Number". This is the phone number that the Central Monitoring Station will call first in the event of an alarm.
  4. To change the people the Central Monitoring Station will call after the primary phone number, select "Emergecny Contacts". Each contact can have it's own unique passcode and up to three phone numbers associated with it.

NOTE: PASSCODES CANNOT CONTAIN SPACES OR SPEACIAL CHARACTERS

Updated on 06 Nov 2023