Looking for help?
Find answers to your questions
-
Installing Your System
- Downloading the Mobile App
- Unboxing Your System
- Connecting To WiFi
- Welcome Letter
- Adding Sensors
- Understanding Zone Types
- Testing Your System
- Adding Smart Home Devices
- Adding Video Devices
- Managing User Codes
- How Do I Set Up Rules, Scenes, and Schedules?
- Managing Notifications
- Rebooting the Interactive Panel
- Creating System Event Notifications
- Interactive Touchscreen Overview
- How to Arm and Disarm Your System
- Arming Modes and Options
- How Do I Cancel An Alarm?
- Panic Buttons
- Geo-Services
- Bluetooth Touchless Disarming
- Two Factor Authentication
- Deleting A Device
- How to change or reset password
- Highlights
- Mobile App vs Web Portal Experience
- Alarm.com Knowledgebase
- Video Analytics
- Video Ground Zones and Trip Wires
- Video Recording and Rules Notifications
- Viewing Saved Video
- Streaming Live Video to the Touchscreen
- Video Cloud Storage
Managing Your Central Station Contacts
You can manage your emergency contacts from the Alarm.com App
- Log into your Alarm.com App and click the menu icon in the upper left
- Click "Monitoring Settings"
- If you want to change the primary phone number, select "Location Phone Number". This is the phone number that the Central Monitoring Station will call first in the event of an alarm.
- To change the people the Central Monitoring Station will call after the primary phone number, select "Emergecny Contacts". Each contact can have it's own unique passcode and up to three phone numbers associated with it.
NOTE: PASSCODES CANNOT CONTAIN SPACES OR SPEACIAL CHARACTERS
Updated on 06 Nov 2023