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Mobile App vs Web Portal Experience

Table of Contents

  1. Web Portal
  2. Mobile App

The customer portal and mobile app are a powerful team to interact with.  While some features are only available in one or the other, most features are in both.  Below are a few examples of what each can do.

Web Portal

  • Manage Logins:  The “Manage Login” section is where you can add a username and password for accessing the mobile app or web portal. The user codes are the 4 digit codes to arm/disarm your system
  • Notifications:  Create custom notifications you want to receive from your system.
  • Geo-Services:  Enable geo ability for your system
  • Rules:  Set up rules to automate your home and make life more convenient.
  • Scenes:  With Scenes you can trigger a series of actions with the touch of a button. Choose from default scenes like “Home” or “Away”, or create your own. Each Scene can control multiple components of the home, including the security system, lights, locks, and thermostats.

Mobile App

  • Set Up User Codes:  Set up User Codes for your family members, friends, dog walker, nanny or anyone who has access to arm/disarm your panel.
  • Enable/Disable Notifications:  Click Notifications to enable Push Notifications. You can also add or manage your push, text and email notifications on-the-go. Note:  Notifications must be created in the Web Portal.
  • Activate Geo-Services: Enable automatic rules and alerts based on your phone’s location through Geo-Services. Be alerted if you’ve left home without arming your system, pause video recordings for privacy, and have your thermostat adjust when you’re approaching home.  Note:  Enable this feature in the Web Portal first.
  • Add Devices:  Add additional security, automation, or video devices to your system.

Updated on 06 Nov 2023