Looking for help?
Find answers to your questions
-
Installing Your System
- Downloading the Mobile App
- Unboxing Your System
- Connecting To WiFi
- Welcome Letter
- Adding Sensors
- Understanding Zone Types
- Testing Your System
- Adding Smart Home Devices
- Adding Video Devices
- Managing User Codes
- How Do I Set Up Rules, Scenes, and Schedules?
- Managing Notifications
- Rebooting the Interactive Panel
- Creating System Event Notifications
- Interactive Touchscreen Overview
- How to Arm and Disarm Your System
- Arming Modes and Options
- How Do I Cancel An Alarm?
- Panic Buttons
- Geo-Services
- Bluetooth Touchless Disarming
- Two Factor Authentication
- Deleting A Device
- How to change or reset password
- Highlights
- Mobile App vs Web Portal Experience
- Alarm.com Knowledgebase
- Video Analytics
- Video Ground Zones and Trip Wires
- Video Recording and Rules Notifications
- Viewing Saved Video
- Streaming Live Video to the Touchscreen
- Video Cloud Storage
Welcome Letter
The Welcome Letter is what walks you through the initial setup of your Comporium system. This is where you have the first change to enable/disable notifications, name devices, and other options. Most importantly, it's where you set your credentials for you system. The Welcome Email is only valid for 7 days after your purchase. If you need a new welcome email just let us know and we'll get one right out to you.
Email: support@comporium.com
If you're having trouble locating your Welcome Letter, be sure to check your SPAM folder. The email will be from Comporium.
Updated on 30 Aug 2023