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Rebooting the Interactive Panel

Soft Reboot

  • Swipe down from the top of the screen to view the menu
  • Tap Settings
  • Tap Advanced Settings
  • Enter your master user code
  • Tap Panel Reboot

Hard Reboot 

If your panel is mounted to a wall, it is advised to have a technician assist with this process.

  • Unplug the panel power from the wall outlet.
  • Use a small screw driver to loosen the screw on the bottom of the panel (this screw will not come out of the panel completely).
  • Remove the battery cover to expose the battery.
  • Unplug the battery connector (#1 in the image below).
  • Wait 15 seconds and reconnect the battery connector.
  • Reconnect the power.

Updated on 06 Nov 2023