Looking for help?
Find answers to your questions
-
Installing Your System
- Downloading the Mobile App
- Unboxing Your System
- Connecting To WiFi
- Welcome Letter
- Adding Sensors
- Understanding Zone Types
- Testing Your System
- Adding Smart Home Devices
- Adding Video Devices
- Managing User Codes
- How Do I Set Up Rules, Scenes, and Schedules?
- Managing Notifications
- Rebooting the Interactive Panel
- Creating System Event Notifications
- Interactive Touchscreen Overview
- How to Arm and Disarm Your System
- Arming Modes and Options
- How Do I Cancel An Alarm?
- Panic Buttons
- Geo-Services
- Bluetooth Touchless Disarming
- Two Factor Authentication
- Deleting A Device
- How to change or reset password
- Highlights
- Mobile App vs Web Portal Experience
- Alarm.com Knowledgebase
- Video Analytics
- Video Ground Zones and Trip Wires
- Video Recording and Rules Notifications
- Viewing Saved Video
- Streaming Live Video to the Touchscreen
- Video Cloud Storage
Managing User Codes
User Codes are four-digit access code for your Comporium security system. They are easy to create (and delete), and allow you to grant or restrict access to your home in a number of ways.
To create a user code:
- From the Web Portal: Choose Users and the click the code that you wish to change. Click the four digit code, make your changes, then click save.
- From the Mobile App: Tap the menu icon (three stacked lines) in the upper left of the app and scroll to "Users". Choose Users and then click the code that you wish to change. Click the four digit code, make your changes, then click save.
Master Code is the top level permission code you use to add other codes and access advanced Touchscreen settings.
Duress Codes are 4 digit codes that will disarm the system, but it will also send out a silent alert to the central station to send immediate police dispatch.
To add a duress code, from your Alarm.com web portal, select Users > More > Add Duress Code
Updated on 06 Nov 2023